When Reno Arnold and John Whittington started their roofing company, they made a commitment to help the community that has helped them succeed in business. In August they did just that, providing a free roof for a needy family chosen from a list of nominations made on their Facebook page.
“We have been very blessed to have our community not only support us, but trust us in their home repairs, more than we ever imagined,” Arnold said. “We are very thankful. We expected to make enough to keep the lights on, but we’ve done much better than that. In celebration of our success, we wanted to give away a free roof to someone in desperate need.
“This wasn’t a giveaway for someone wanting a new roof. It was a surprise for someone who did not have the resources to pay for these repairs themselves. We received several touching nominations about widows with children and about elderly couples who need a new roof and do not have the income to do it themselves. We wish we could give it to all of them, but we do hope to do this several times a year for other families who are in need of a new roof.”
Rain Pro Roofing provides a variety of exterior home services, from roofing and gutters to siding, windows and painting. In addition to Arnold and Whittington, there are four salesmen and the roofing crews. Most customers are in the Shreveport-Bossier City area, but Rain Pro Roofing will accept jobs throughout northwest Louisiana.
“We had both been in the construction business for several years, working for other people, and finally decided to make a move and go out on our own. We have lived here all of our adult lives and have many friends who have given their support,” Arnold said. “We wanted to do more than be salesmen all of our lives. We wanted to be able to make our own decisions and run our own business.” Arnold said Rain Pro Roofing is off to such a good start because they treat their clients like longtime friends.
“Our customer service is the key,” he said. “Being a small company, we are hands-on. I am the owner, and I am there when the roof is put on. We are there to personally make sure everything is done to our customers satisfaction.”